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    AirHelp vs Compensair — Which Should You Use?

    AirHelp and Compensair are both leading flight compensation services. We compare fees, success rates, speed and user experience to help you pick the right one.

    2026-03-016 min readLeading flight compensation services compared head-to-head on fees, speed, and success rates.SentoBot Editorial
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    Both AirHelp and Compensair will fight your flight compensation claim on a no-win, no-fee basis. But they differ in how they charge, how fast they work, and how aggressively they pursue airlines. Here's the honest comparison.

    At a Glance

    AirHelpCompensair
    Founded20132017
    Passengers helped45M+Growing fast
    Standard fee35% of payout25–35% of payout
    Court actionYesYes
    Average processing time~12 weeks~7 days (simple claims)
    AI eligibility checkYesYes
    AirHelp+ membershipYes (optional)No

    AirHelp — The Market Leader

    AirHelp is the biggest flight compensation company in the world with offices across Europe and the US. Their sheer size means they have legal teams in most jurisdictions, established relationships with airline dispute resolution bodies, and the resources to take cases to court when needed.

    • Best for: Old or complex claims, airline-rejected cases, international routes
    • AirHelp+ is an optional annual membership (~£24/year) that reduces their fee and gives you priority handling
    • Takes longer on average but is more likely to succeed on difficult cases

    Compensair — The Fast Challenger

    Compensair launched in 2017 and built their reputation on speed. Their AI-powered system processes straightforward claims significantly faster than the industry average. For simple, clear-cut delays where the airline hasn't disputed anything, they can resolve claims in under two weeks.

    • Best for: Simple, recent claims where the airline is unlikely to fight back
    • Slightly lower fees in some cases
    • Clean, modern app makes tracking easy

    Our Recommendation: Start with Compensair if your claim is recent and straightforward (clear delay, no airline dispute). Use AirHelp if your claim is older, complex, or has already been rejected by the airline — their legal weight is worth the slightly longer wait.

    Can You Use Both?

    No — once you've signed a claim agreement with one service, you can't submit the same claim elsewhere. Choose one and commit. Both offer free eligibility checks before you sign anything.

    START TODAY

    Check Your Flight with Both — Free

    Run a free eligibility check on both platforms before deciding. No obligation until you sign.

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    Sento earns a referral if you click through our links — this never affects our recommendations. Prices and details correct at time of publication. Updated 2026-03-01.