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At a Glance
| AirHelp | Compensair | |
|---|---|---|
| Founded | 2013 | 2017 |
| Passengers helped | 45M+ | Growing fast |
| Standard fee | 35% of payout | 25–35% of payout |
| Court action | Yes | Yes |
| Average processing time | ~12 weeks | ~7 days (simple claims) |
| AI eligibility check | Yes | Yes |
| AirHelp+ membership | Yes (optional) | No |
AirHelp — The Market Leader
AirHelp is the biggest flight compensation company in the world with offices across Europe and the US. Their sheer size means they have legal teams in most jurisdictions, established relationships with airline dispute resolution bodies, and the resources to take cases to court when needed.
- Best for: Old or complex claims, airline-rejected cases, international routes
- AirHelp+ is an optional annual membership (~£24/year) that reduces their fee and gives you priority handling
- Takes longer on average but is more likely to succeed on difficult cases
Compensair — The Fast Challenger
Compensair launched in 2017 and built their reputation on speed. Their AI-powered system processes straightforward claims significantly faster than the industry average. For simple, clear-cut delays where the airline hasn't disputed anything, they can resolve claims in under two weeks.
- Best for: Simple, recent claims where the airline is unlikely to fight back
- Slightly lower fees in some cases
- Clean, modern app makes tracking easy
Our Recommendation: Start with Compensair if your claim is recent and straightforward (clear delay, no airline dispute). Use AirHelp if your claim is older, complex, or has already been rejected by the airline — their legal weight is worth the slightly longer wait.
Can You Use Both?
No — once you've signed a claim agreement with one service, you can't submit the same claim elsewhere. Choose one and commit. Both offer free eligibility checks before you sign anything.
Check Your Flight with Both — Free
Run a free eligibility check on both platforms before deciding. No obligation until you sign.
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